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James M. Shaeffer
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James Madison University, USA |
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Title : Staying Competitive: Creating and Fostering Innovation in the Work Place |
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Michael Badawy
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Virginia Tech University, USA |
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Title : The Case for Services Science: Strategic issues, Innovations, and Challenges |
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Joseph J. Salvo
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GE Global Research, USA |
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Title : Innovation in a Hyper-Networked "Systems Age" |
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Hengjin Cai
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Wuhan University, China |
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Title : Capture the Core Values in Service Design: Financial Information Search Engine as an Example |
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